Virtual Therapy in Ontario
Secure online therapy anywhere in Ontario. The same team and approach as in person, from wherever you are.
✓ Same-week ✓ Direct billing ✓ Sliding scale ✓ Licensed therapists
Book a free consultationSecure online therapy anywhere in Ontario. The same team and approach as in person, from wherever you are.
✓ Same-week ✓ Direct billing ✓ Sliding scale ✓ Licensed therapists
Book a free consultationEvery clinician is registered with the College of Registered Psychotherapists of Ontario (CRPO) or the Ontario College of Social Workers and Social Service Workers (OCSWSSW).
We want therapy to be financially accessible for everyone. Reduced rates are available case-by-case based on need and availability.
We submit directly to most major insurers, so you don't pay out of pocket upfront.
Our office is in Ottawa. All client records are stored in Canada and handled under PIPEDA and PHIPA.
Therapy is a space to slow down and look at what's underneath. These are some of the patterns people bring into the room.
FOR WHEN SOMETHING FEELS OFF
Traffic, parking, time off work, childcare. When the logistics are the barrier, meeting online can be the difference between starting and putting it off again.
Living in a smaller community or a different part of Ontario shouldn't limit your options. Virtual sessions connect you with the same therapists from wherever you are.
Some people open up more easily from their own space, with a pet nearby or a cup of tea in hand. If that's you, online sessions can feel more natural, not less.
Virtual therapy at Auren Wellness is the same kind of care you would get in our office, delivered over secure, private video. You're matched with a Registered Psychotherapist or Registered Social Worker in the same way, and the work itself, the approaches, the pace, the relationship, carries over in much the same way. Research on online therapy for common concerns such as anxiety and depression finds it comparably effective to in-person work for many people.
It tends to suit people with busy or unpredictable schedules, those outside central Ottawa or in smaller communities, anyone who feels more at ease opening up from their own space, and people managing health or mobility considerations. All you need is a private spot and a device with a camera.
A free 15-minute consult is a low-key way to try the format and see whether it feels right for you.
Email, phone, or fill out our booking form. There's no script and no pressure. You can share as much or as little as you want.
A real person, not a bot, will reply as soon as we can with a few options for a free 15-minute consultation.
We listen. You ask questions. No paperwork, no obligation. If we're not the right match, we'll point you toward someone who might be.
Direct billing where possible. Evening and weekend availability. Virtual or in-person in Ottawa.
Sessions are 50 minutes in length. Rates vary by therapist and are confirmed during your free consultation. We accept e-transfer and credit cards, and direct-bill most insurers.
Sliding-scale spots are available based on need. Ask during your free consultation.
Same 50-minute format, structured for two participants and shared concerns.
Registered Psychotherapist and Registered Social Worker services are covered by most extended health plans in Canada. We recommend confirming your specific coverage before your first paid session. Sun Life, Manulife, Canada Life, Green Shield, and most major insurers include coverage.
We direct-bill where your insurer allows it. Otherwise, you pay at the time of session and submit the receipt for reimbursement.
Every session generates a receipt listing the provider's license number, suitable for insurance reimbursement.
In-person sessions are held at our Ottawa office. Virtual sessions use a secure, PIPEDA-compliant video platform. You can switch between the two.
We ask for 24 hours notice on cancellations. Late cancellations and no-shows are charged the full session fee.
After the free 15-minute consultation, your first paid session is intake-focused. Bring questions, anything you have already tried, and any goals you have in mind.
QUESTIONS
For many common concerns, such as anxiety and depression, research finds online therapy comparably effective to meeting in person. The right fit with your therapist matters more than the format for most people.
Anyone located in Ontario can meet with our therapists by secure video. You don't need to be in Ottawa; you just need to be in the province during your sessions.
A private space and a device with a camera and internet connection. We use a secure, confidential video platform, and your therapist will send simple instructions before your first session.
Yes. Sessions run on an encrypted, confidential platform, and the same confidentiality that applies in person applies online. Choosing a private spot on your end helps too.
Yes. Many people mix the two depending on their week, and you can meet in person at our Centrepointe office when it suits you.
Coverage is generally the same as for in-person sessions; it depends on your plan and the therapist's designation. Check with your insurer which providers and how much your plan reimburses.
It suits many people, especially those with busy schedules, limited local options, or a preference for opening up from home. If you're unsure, a free 15-minute consult is a low-key way to try the format.
It happens, and it's not a problem. You and your therapist will have a simple backup plan, usually a phone call, so a technical hiccup doesn't interrupt the work.
Yes, as long as you have a private space where you can speak freely. Some people use a parked car, a home office, or a quiet room on a break.
Reach out through our contact page and we'll arrange a free 15-minute consult to match you with a therapist. From there you book your first secure video session.
Therapy is a longer-term relationship. If you're in acute distress, please reach the services below first. They are free, confidential, and available right now.
