Therapy in Nepean

Our Centrepointe office sits in Nepean. In-person sessions close to home, or secure video across Ontario.

✓ Same-week ✓ Direct billing ✓ Sliding scale ✓ Licensed therapists

Book a free consultation
(613) 518-6072
hello@aurenwellness.ca
Registered therapists

Every clinician is registered with a regulatory college — the College of Registered Psychotherapists of Ontario (CRPO), the Ontario College of Social Workers and Social Service Workers (OCSWSSW), or the College of Nurses of Ontario (CNO).

Sliding scale options

We want therapy to be financially accessible for everyone. Reduced rates are available case-by-case based on need and availability.

Direct billing

We submit directly to most major insurers, so you don't pay out of pocket upfront.

Ottawa-based and Canadian-owned

Our office is in Ottawa. All client records are stored in Canada and handled under PIPEDA and PHIPA.

Why people choose our Nepean location

A few reasons people choose our Nepean location.

FOR WHEN SOMETHING FEELS OFF

You want something local

Driving downtown and finding parking after work is enough friction to make people cancel. Somewhere in your own end of the city removes that.

You've only found virtual

If you specifically want a room to go to rather than meeting online, it's worth knowing there's one here.

You want flexibility

Some weeks in person makes sense, some weeks it doesn't. Most of our therapists offer both, and you can move between them.

How therapy works at Auren Wellness

OUR APPROACH

Auren Wellness is based in Centrepointe, which sits within Nepean. That makes in-person sessions straightforward for people living in Nepean and the surrounding communities, including Barrhaven and the wider west end.

Our team includes Registered Psychotherapists and Registered Social Workers working across anxiety, low mood, stress and burnout, relationships, trauma, and family concerns. Sessions are 50 minutes, in person at the office or by secure video if a week gets complicated.

If you're not sure which therapist fits, the free 15-minute consult exists for exactly that. You talk with a person about what's going on, and we suggest who on the team is likely to be a good match.

Book a free consultation
What happens when you reach out

Four small steps. No pressure at any of them.

01

You Reach Out, on Your Terms

Email, phone, or fill out our booking form. There's no script and no pressure. You can share as much or as little as you want.

02

We Get Back to You Quickly

A real person, not a bot, will reply as soon as we can with a few options for a free 15-minute consultation.

03

A 15-Minute Call to See If We're a Fit

We listen. You ask questions. No paperwork, no obligation. If we're not the right match, we'll point you toward someone who might be.

04

If You Choose to Book, We Make the Next Step Simple

Direct billing where possible. Evening and weekend availability. Virtual or in-person in Ottawa.

Book a free consultation
SESSIONS & BILLING

How Sessions and Billing Work

Sessions are 50 minutes in length. Rates vary by therapist and are confirmed during your free consultation. We accept e-transfer and credit cards, and direct-bill most insurers.

Individual therapy

One-on-One Sessions

Sliding-scale spots are available based on need. Ask during your free consultation.

Couples therapy

Two People, One Shared Session

$190 per 50-minute session

Same 50-minute format, structured for two participants and shared concerns.

Insurance, Billing, and What to Expect

Insurance coverage

Registered Psychotherapist and Registered Social Worker services are covered by most extended health plans in Canada. We recommend confirming your specific coverage before your first paid session. Sun Life, Manulife, Canada Life, Green Shield, and most major insurers include coverage.

Direct billing

We direct-bill where your insurer allows it. Otherwise, you pay at the time of session and submit the receipt for reimbursement.

Receipts

Every session generates a receipt listing the provider's license number, suitable for insurance reimbursement.

In-person or virtual

In-person sessions are held at our Ottawa office. Virtual sessions use a secure, PIPEDA-compliant video platform. You can switch between the two.

Cancellation

We ask for 24 hours notice on cancellations. Late cancellations and no-shows are charged the full session fee.

Your first session

After the free 15-minute consultation, your first paid session is intake-focused. Bring questions, anything you have already tried, and any goals you have in mind.

Book a free consultation

QUESTIONS

Common Questions About Therapy in Nepean

1

Do you offer therapy in Nepean?

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Yes. Our office is in Centrepointe, which sits within Nepean, so in-person sessions are local for people living or working in the area.

2

Which parts of Nepean do you serve?

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We see people from across Nepean and the surrounding communities, including Barrhaven and the wider west end. Anyone in Ontario can also book secure video sessions.

3

Do you offer virtual sessions as well?

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Yes. Secure video sessions are available anywhere in Ontario, and many local clients mix in-person and virtual depending on their week.

4

What kinds of therapy do you offer?

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Our team works across anxiety, depression, stress and burnout, relationships and couples, trauma, grief, life transitions, and family concerns. The team also includes therapists who work with children and teens.

5

Are your therapists registered?

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Yes. Our team is made up of Registered Psychotherapists and Registered Social Workers, regulated by the CRPO and the OCSWSSW. Each profile links to that therapist's entry on their college's public register so you can check for yourself.

6

How much does therapy cost?

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Fees vary by therapist and are confirmed at your consult before you book anything. We direct bill where your plan allows it, and we hold a limited number of sliding-scale spots for people who need them.

7

How soon can I be seen?

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That depends on therapist availability at the time you reach out. We aim to reply to consult requests within an hour during business hours, and we will be straightforward with you about what is realistic.

8

Do I need a referral?

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No referral is needed. You can book a free 15-minute consult directly. Some benefit plans have their own documentation requirements for reimbursement, so it is worth checking yours.

9

What happens at the free consult?

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It is a short conversation, usually about 15 minutes, where you say what is going on and what you are looking for. We use it to suggest which therapist is likely to be a good match. There is no obligation to book after it.

10

Can I choose my therapist?

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Yes. You can browse the team and ask for someone specific, or let us suggest a match based on what you bring to the consult. If the fit is not right later, you can change.

Book a free consultation
If you need help right now

Therapy is a longer-term relationship. If you're in acute distress, please reach the services below first. They are free, confidential, and available right now.

We're not the right fit for crisis moments.

Suicide Crisis Helpline
Call or text 9-8-8

24/7, free, available in English and French, across Canada.

Distress Centre of Ottawa and Region
613-238-3311

24/7 local Ottawa crisis support, in English and French.

Immediate danger or medical emergency
Call 9-1-1

For situations needing emergency responders right now.

Book a free consultationCall
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