Therapy in Nepean
Our Centrepointe office sits in Nepean. In-person sessions close to home, or secure video across Ontario.
✓ Same-week ✓ Direct billing ✓ Sliding scale ✓ Licensed therapists
Book a free consultationOur Centrepointe office sits in Nepean. In-person sessions close to home, or secure video across Ontario.
✓ Same-week ✓ Direct billing ✓ Sliding scale ✓ Licensed therapists
Book a free consultationEvery clinician is registered with a regulatory college — the College of Registered Psychotherapists of Ontario (CRPO), the Ontario College of Social Workers and Social Service Workers (OCSWSSW), or the College of Nurses of Ontario (CNO).
We want therapy to be financially accessible for everyone. Reduced rates are available case-by-case based on need and availability.
We submit directly to most major insurers, so you don't pay out of pocket upfront.
Our office is in Ottawa. All client records are stored in Canada and handled under PIPEDA and PHIPA.
A few reasons people choose our Nepean location.
FOR WHEN SOMETHING FEELS OFF
Driving downtown and finding parking after work is enough friction to make people cancel. Somewhere in your own end of the city removes that.
If you specifically want a room to go to rather than meeting online, it's worth knowing there's one here.
Some weeks in person makes sense, some weeks it doesn't. Most of our therapists offer both, and you can move between them.
Auren Wellness is based in Centrepointe, which sits within Nepean. That makes in-person sessions straightforward for people living in Nepean and the surrounding communities, including Barrhaven and the wider west end.
Our team includes Registered Psychotherapists and Registered Social Workers working across anxiety, low mood, stress and burnout, relationships, trauma, and family concerns. Sessions are 50 minutes, in person at the office or by secure video if a week gets complicated.
If you're not sure which therapist fits, the free 15-minute consult exists for exactly that. You talk with a person about what's going on, and we suggest who on the team is likely to be a good match.
Email, phone, or fill out our booking form. There's no script and no pressure. You can share as much or as little as you want.
A real person, not a bot, will reply as soon as we can with a few options for a free 15-minute consultation.
We listen. You ask questions. No paperwork, no obligation. If we're not the right match, we'll point you toward someone who might be.
Direct billing where possible. Evening and weekend availability. Virtual or in-person in Ottawa.
Sessions are 50 minutes in length. Rates vary by therapist and are confirmed during your free consultation. We accept e-transfer and credit cards, and direct-bill most insurers.
Sliding-scale spots are available based on need. Ask during your free consultation.
Same 50-minute format, structured for two participants and shared concerns.
Registered Psychotherapist and Registered Social Worker services are covered by most extended health plans in Canada. We recommend confirming your specific coverage before your first paid session. Sun Life, Manulife, Canada Life, Green Shield, and most major insurers include coverage.
We direct-bill where your insurer allows it. Otherwise, you pay at the time of session and submit the receipt for reimbursement.
Every session generates a receipt listing the provider's license number, suitable for insurance reimbursement.
In-person sessions are held at our Ottawa office. Virtual sessions use a secure, PIPEDA-compliant video platform. You can switch between the two.
We ask for 24 hours notice on cancellations. Late cancellations and no-shows are charged the full session fee.
After the free 15-minute consultation, your first paid session is intake-focused. Bring questions, anything you have already tried, and any goals you have in mind.
QUESTIONS
Yes. Our office is in Centrepointe, which sits within Nepean, so in-person sessions are local for people living or working in the area.
We see people from across Nepean and the surrounding communities, including Barrhaven and the wider west end. Anyone in Ontario can also book secure video sessions.
Yes. Secure video sessions are available anywhere in Ontario, and many local clients mix in-person and virtual depending on their week.
Our team works across anxiety, depression, stress and burnout, relationships and couples, trauma, grief, life transitions, and family concerns. The team also includes therapists who work with children and teens.
Yes. Our team is made up of Registered Psychotherapists and Registered Social Workers, regulated by the CRPO and the OCSWSSW. Each profile links to that therapist's entry on their college's public register so you can check for yourself.
Fees vary by therapist and are confirmed at your consult before you book anything. We direct bill where your plan allows it, and we hold a limited number of sliding-scale spots for people who need them.
That depends on therapist availability at the time you reach out. We aim to reply to consult requests within an hour during business hours, and we will be straightforward with you about what is realistic.
No referral is needed. You can book a free 15-minute consult directly. Some benefit plans have their own documentation requirements for reimbursement, so it is worth checking yours.
It is a short conversation, usually about 15 minutes, where you say what is going on and what you are looking for. We use it to suggest which therapist is likely to be a good match. There is no obligation to book after it.
Yes. You can browse the team and ask for someone specific, or let us suggest a match based on what you bring to the consult. If the fit is not right later, you can change.
Therapy is a longer-term relationship. If you're in acute distress, please reach the services below first. They are free, confidential, and available right now.