Pet Loss Counselling in Ottawa

Losing an animal you loved is a real bereavement, even when the world treats it as a small one.

✓ Same-week ✓ Direct billing ✓ Sliding scale ✓ Licensed therapists

Book a free consultation
(613) 518-6072
hello@aurenwellness.ca
Registered therapists

Every clinician is registered with a regulatory college — the College of Registered Psychotherapists of Ontario (CRPO), the Ontario College of Social Workers and Social Service Workers (OCSWSSW), or the College of Nurses of Ontario (CNO).

Sliding scale options

We want therapy to be financially accessible for everyone. Reduced rates are available case-by-case based on need and availability.

Direct billing

We submit directly to most major insurers, so you don't pay out of pocket upfront.

Ottawa-based and Canadian-owned

Our office is in Ottawa. All client records are stored in Canada and handled under PIPEDA and PHIPA.

What brings people to pet loss counselling

Therapy is a space to slow down and look at what's underneath. These are some of the patterns people bring into the room.

WHAT PEOPLE BRING

You feel you shouldn't be this sad

Grief that gets called disproportionate goes underground rather than away. It's a real loss, and it doesn't need justifying to be worth support.

You had to make the decision

Choosing the moment is an act of care that can feel unbearable afterward. The questions about timing can circle for a long time.

The house is organized around them

The walk, the feeding time, the spot on the couch. Days built around an animal don't quietly reshape themselves once they're gone.

How we approach pet loss

OUR APPROACH

The relationship you had with your animal was real, daily, and often uncomplicated in a way human relationships rarely are. For many people it is one of the most consistent sources of comfort in their life. Losing that is a genuine bereavement and it's treated that way here.

Pet loss also carries its own particular weight. Many owners are the ones who decide when. Euthanasia, however kind, means carrying a decision as well as a loss, and the questions about timing — too soon, too late, whether they knew — can be relentless.

The work is much the same as any grief work: room to feel it without justifying it, attention to guilt where it's taken hold, and space for what this animal meant. Grief for a pet often sits close to other losses, and sometimes it's the one that finally opens them.

Book a free consultation
What happens when you reach out

Four small steps. No pressure at any of them.

01

You Reach Out, on Your Terms

Email, phone, or fill out our booking form. There's no script and no pressure. You can share as much or as little as you want.

02

We Get Back to You Quickly

A real person, not a bot, will reply as soon as we can with a few options for a free 15-minute consultation.

03

A 15-Minute Call to See If We're a Fit

We listen. You ask questions. No paperwork, no obligation. If we're not the right match, we'll point you toward someone who might be.

04

If You Choose to Book, We Make the Next Step Simple

Direct billing where possible. Evening and weekend availability. Virtual or in-person in Ottawa.

Book a free consultation
SESSIONS & BILLING

How Sessions and Billing Work

Sessions are 50 minutes in length. Rates vary by therapist and are confirmed during your free consultation. We accept e-transfer and credit cards, and direct-bill most insurers.

Individual therapy

One-on-One Sessions

Sessions start at $175, depending on your therapist. Sliding scale available with select therapists. Direct billing where your insurer allows.

Sliding-scale spots are available based on need. Ask during your free consultation.

Couples therapy

Two People, One Shared Session

$190 per 50-minute session

Same 50-minute format, structured for two participants and shared concerns.

Insurance, Billing, and What to Expect

Insurance coverage

Registered Psychotherapist and Registered Social Worker services are covered by most extended health plans in Canada. We recommend confirming your specific coverage before your first paid session. Sun Life, Manulife, Canada Life, Green Shield, and most major insurers include coverage.

Direct billing

We direct-bill where your insurer allows it. Otherwise, you pay at the time of session and submit the receipt for reimbursement.

Receipts

Every session generates a receipt listing the provider's license number, suitable for insurance reimbursement.

In-person or virtual

In-person sessions are held at our Ottawa office. Virtual sessions use a secure, PIPEDA-compliant video platform. You can switch between the two.

Cancellation

We ask for 24 hours notice on cancellations. Late cancellations and no-shows are charged the full session fee.

Your first session

After the free 15-minute consultation, your first paid session is intake-focused. Bring questions, anything you have already tried, and any goals you have in mind.

Book a free consultation

QUESTIONS

Common Questions About Pet Loss Counselling

1

Is it normal to grieve a pet as much as a person?

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Yes. The relationship with an animal is daily, consistent, and often uncomplicated in a way human relationships rarely are. For many people it is one of the steadiest sources of comfort in their life, and losing it is a genuine bereavement.

2

How do I cope with guilt after euthanasia?

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Choosing the moment is an act of care that can feel unbearable afterward, and questions about timing — too soon, too late, whether they knew — can circle for a long time. Guilt is one of the most common reasons people seek support after a pet dies, and it can be worked with directly.

3

Why does losing a pet hurt so much?

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Days are often built around an animal — the walk, the feeding time, the sound at the door — so the loss is woven into ordinary routine rather than confined to one event. There is also usually less social permission to grieve openly, which can leave the feeling with nowhere to go.

4

How long does grief after losing a pet last?

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There is no set timeline, and it varies with the relationship and the circumstances. Waves often arrive well after others expect them, sometimes triggered by a walking route or a time of day. Grief that persists is not a sign you are doing something wrong.

5

How do I help my child after our pet dies?

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For many children this is a first experience of death. Plain, honest language usually helps more than euphemisms, which can be confusing. Letting them see that adults are sad too gives them permission to grieve rather than manage it privately.

6

Should I get another pet after mine has died?

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There is no right answer or right interval. Some people find another animal helps; others find it too soon and feel guilty for expecting it to. Talking it through can help separate what you actually want from what others are suggesting.

7

What is pet loss counselling?

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It is grief support after the death of a companion animal, treated as the bereavement it is. The work makes room to feel the loss without justifying it, attends to guilt where it has taken hold, and gives space for what this animal meant to you.

8

How much does pet loss counselling cost in Ottawa?

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Sessions start at $175, depending on the therapist. Sliding-scale spots are available with select therapists, and we direct bill where your insurer allows. Fees are confirmed at your free 15-minute consult.

9

Is pet loss counselling covered by insurance?

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Coverage is based on the therapist's credential rather than the reason for the session, so pet loss counselling is treated like any other psychotherapy session by insurers. It is not covered by OHIP, but many extended health and workplace plans cover RP or RSW services.

10

Can I get pet loss counselling online in Ontario?

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Yes. Sessions are available by secure video anywhere in Ontario, and in person at our Centrepointe office in Ottawa. Video can be easier in early grief, since it means not having to drive anywhere afterward.

Book a free consultation
If you need help right now

Therapy is a longer-term relationship. If you're in acute distress, please reach the services below first. They are free, confidential, and available right now.

We're not the right fit for crisis moments.

Suicide Crisis Helpline
Call or text 9-8-8

24/7, free, available in English and French, across Canada.

Distress Centre of Ottawa and Region
613-238-3311

24/7 local Ottawa crisis support, in English and French.

Immediate danger or medical emergency
Call 9-1-1

For situations needing emergency responders right now.

Book a free consultationCall
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