Complicated Grief Therapy in Ottawa

When grief stays as raw as the first month and life has not started moving again.

✓ Same-week ✓ Direct billing ✓ Sliding scale ✓ Licensed therapists

Book a free consultation
(613) 518-6072
hello@aurenwellness.ca
Registered therapists

Every clinician is registered with a regulatory college — the College of Registered Psychotherapists of Ontario (CRPO), the Ontario College of Social Workers and Social Service Workers (OCSWSSW), or the College of Nurses of Ontario (CNO).

Sliding scale options

We want therapy to be financially accessible for everyone. Reduced rates are available case-by-case based on need and availability.

Direct billing

We submit directly to most major insurers, so you don't pay out of pocket upfront.

Ottawa-based and Canadian-owned

Our office is in Ottawa. All client records are stored in Canada and handled under PIPEDA and PHIPA.

Signs grief has become stuck

Therapy is a space to slow down and look at what's underneath. These are some of the patterns people bring into the room.

WHAT PEOPLE BRING

It hasn't softened

Time has passed and the intensity may not have changed. For some people the anniversaries aren't the hard part — most days are roughly as hard as the last.

Life has narrowed around the loss

Work, friendships, and plans have quietly contracted. Either everything is a reminder to be avoided, or nothing else feels worth the effort.

Guilt keeps circling

The last conversation, the thing not said, the decision made in a hospital corridor. Grief gets held in place by something that feels unresolvable.

How we approach complicated grief

OUR APPROACH

Grief that stays this intense is recognized clinically. It isn't a personal failure to mourn correctly, and it isn't something willpower alone tends to shift.

Therapy for grief of this kind generally works along two lines at once: turning toward the loss in tolerable, planned steps rather than avoiding it or being flooded by it, and gradually re-engaging with the parts of life that have shut down. Both matter. Approaching the pain without rebuilding anything tends to deepen the hole; rebuilding without approaching the pain tends not to hold.

We also look at what may be keeping it fixed — guilt about the circumstances, an unfinished conversation, a death that was sudden or traumatic, or a relationship that was unresolved. Where the death was traumatic, the work may overlap with trauma therapy.

This is careful, paced work, and the intention is to build enough steadiness before turning toward the hardest material.

Book a free consultation
What happens when you reach out

Four small steps. No pressure at any of them.

01

You Reach Out, on Your Terms

Email, phone, or fill out our booking form. There's no script and no pressure. You can share as much or as little as you want.

02

We Get Back to You Quickly

A real person, not a bot, will reply as soon as we can with a few options for a free 15-minute consultation.

03

A 15-Minute Call to See If We're a Fit

We listen. You ask questions. No paperwork, no obligation. If we're not the right match, we'll point you toward someone who might be.

04

If You Choose to Book, We Make the Next Step Simple

Direct billing where possible. Evening and weekend availability. Virtual or in-person in Ottawa.

Book a free consultation
SESSIONS & BILLING

How Sessions and Billing Work

Sessions are 50 minutes in length. Rates vary by therapist and are confirmed during your free consultation. We accept e-transfer and credit cards, and direct-bill most insurers.

Individual therapy

One-on-One Sessions

Sessions start at $175, depending on your therapist. Sliding scale available with select therapists. Direct billing where your insurer allows.

Sliding-scale spots are available based on need. Ask during your free consultation.

Couples therapy

Two People, One Shared Session

$190 per 50-minute session

Same 50-minute format, structured for two participants and shared concerns.

Insurance, Billing, and What to Expect

Insurance coverage

Registered Psychotherapist and Registered Social Worker services are covered by most extended health plans in Canada. We recommend confirming your specific coverage before your first paid session. Sun Life, Manulife, Canada Life, Green Shield, and most major insurers include coverage.

Direct billing

We direct-bill where your insurer allows it. Otherwise, you pay at the time of session and submit the receipt for reimbursement.

Receipts

Every session generates a receipt listing the provider's license number, suitable for insurance reimbursement.

In-person or virtual

In-person sessions are held at our Ottawa office. Virtual sessions use a secure, PIPEDA-compliant video platform. You can switch between the two.

Cancellation

We ask for 24 hours notice on cancellations. Late cancellations and no-shows are charged the full session fee.

Your first session

After the free 15-minute consultation, your first paid session is intake-focused. Bring questions, anything you have already tried, and any goals you have in mind.

Book a free consultation

QUESTIONS

Common Questions About Complicated Grief

1

What is complicated grief?

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Complicated grief describes grief that stays intense over a long period and does not soften the way it usually does. Life narrows around the loss, and the missing does not ease. It is recognised clinically, and there are therapeutic approaches developed specifically for it.

2

How is complicated grief different from normal grief?

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Most grief softens unevenly — it stays enormous, then becomes something you carry, then something that visits. With complicated grief that shift does not happen. A year on, or several, the loss can feel as vivid as the first weeks.

3

How long is too long to grieve?

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There is no correct length, and being told it is time to move on is rarely useful. What matters more than elapsed time is whether the intensity has changed at all and whether life has narrowed around the loss. Those are the patterns worth bringing to a therapist.

4

What are the signs that grief has become stuck?

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Common patterns include a sense of being unable to take in that the death happened, steering around anything connected to the person, or finding you cannot be anywhere else. Work, friendships, and plans may have quietly contracted. Guilt about the circumstances often keeps circling.

5

Is complicated grief the same as depression?

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They can look similar and can occur together, but they are not the same. Grief tends to centre on the person who died and comes in waves tied to reminders, while depression is usually more pervasive. A therapist can help make sense of what you are experiencing.

6

How is complicated grief treated?

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Therapy generally works along two lines at once: turning toward the loss in tolerable, planned steps rather than avoiding it or being flooded by it, and gradually re-engaging with parts of life that have shut down. The pace is set with you rather than imposed.

7

Can complicated grief start years after a death?

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It can surface later, sometimes prompted by an anniversary, another loss, or a change that brings the death back into focus. People also seek help years afterward simply because they have run out of ways to carry it alone.

8

How much does complicated grief therapy cost in Ottawa?

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Sessions start at $175, depending on the therapist. Sliding-scale spots are available with select therapists, and we direct bill where your insurer allows. Fees are confirmed at your free 15-minute consult.

9

Is grief therapy covered by insurance or OHIP?

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Psychotherapy with a Registered Psychotherapist or Registered Social Worker is not covered by OHIP. Many extended health and workplace plans cover it, though they differ on which credentials they reimburse. Check whether your plan covers RP, RSW, or both.

10

What if the death was sudden or traumatic?

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Where a death was sudden, violent, or witnessed, grief and trauma can become tangled, and the work may overlap with trauma therapy. This is approached carefully and at your pace, with the intention of building enough steadiness before turning toward the hardest material.

Book a free consultation
If you need help right now

Therapy is a longer-term relationship. If you're in acute distress, please reach the services below first. They are free, confidential, and available right now.

We're not the right fit for crisis moments.

Suicide Crisis Helpline
Call or text 9-8-8

24/7, free, available in English and French, across Canada.

Distress Centre of Ottawa and Region
613-238-3311

24/7 local Ottawa crisis support, in English and French.

Immediate danger or medical emergency
Call 9-1-1

For situations needing emergency responders right now.

Book a free consultationCall
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