Services
Find answers to common questions about our therapy services, what to expect in your first session, insurance, and more.
We offer a wide range of evidence-based therapies, carefully matched to your unique needs, history, and goals. No two people are alike, and neither is the care we provide. We have a broad team of experts who employ a variety of therapeutic approaches depending on the needs of the client, including CBT, EMDR and others. We support people navigating Anxiety, depression, trauma and PTSD, grief and loss, OCD, eating disorders, relationship difficulties, and life transitions — among many other concerns. We are experienced at providing assistance to children, adolescents, adults, couples, families, and seniors.
Yes, we bill insurance directly.
We work with people of all ages. Whether you're seeking support for your child, your teenager, yourself, or your whole family, we have clinicians experienced in working across all stages of life.For younger clients, our therapists adapt their approach to be age-appropriate, using methods that feel accessible and comfortable for children and adolescents rather than simply applying adult therapy techniques to younger people.If you're a parent wondering whether therapy might help your child, we're happy to talk it through with you before you book.
Yes — what you share in therapy stays between you and your therapist. Confidentiality is a cornerstone of the therapeutic relationship, and we take it seriously.That said, there are a small number of legally and ethically defined exceptions where your therapist is required to act, regardless of confidentiality. These include:If there is a risk of serious harm to yourself or someone elseIf there is reasonable suspicion of abuse or neglect of a child or vulnerable personIf your records are subpoenaed by a court of lawThese exceptions exist to protect safety — yours and others'. Your therapist will always discuss confidentiality with you directly in your first session so you understand exactly what to expect before you begin sharing.Outside of these situations, nothing leaves the room without your explicit written consent.
Group therapy is a powerful and often underrated format. Being in a room with others who understand what you're going through — guided by a trained therapist — can offer a unique kind of healing that one-on-one therapy sometimes can't replicate. It also tends to be more affordable than individual sessions.Our groups are open enrollment, meaning you don't have to wait for a new cycle to begin. When you reach out, we'll let you know what groups are currently running, whether there's a good fit for your situation, and how to get started.Group therapy isn't right for everyone, and that's okay. If you're unsure whether it's the right format for you, we're happy to talk it through before you commit to anything.
We are a psychotherapy practice, which means our work is talk-based. Our clinicians do not prescribe medication. That said, therapy and medication are not mutually exclusive — for many people, they work best in combination. If medication is something you’re considering or currently using, we’re experienced in working alongside that. We can also refer you to your family physician or a psychiatrist if a medication consultation is something you’d like to explore. If you don’t have a family doctor or aren’t sure where to start, we can help point you in the right direction.
Yes. We offer dedicated couples therapy for partners at any stage of their relationship — whether you’re dating, common-law, married, or somewhere in between. Couples come to us navigating a wide range of challenges, including intimacy and connection, infidelity and betrayal, and separation and divorce. We also work with couples who aren’t in crisis but want to invest in their relationship before small issues become bigger ones. Our couples therapists are trained in evidence-based frameworks including the Gottman Method and Emotionally Focused Therapy (EFT). If you’re not sure whether couples therapy is right for your situation, reach out and we’ll help you figure it out.
Yes. We offer psychological assessment for ADHD at Auren Wellness. A diagnosis begins with a comprehensive assessment conducted by one of our qualified clinicians, which may include clinical interviews, standardized rating scales, and a review of your history and current functioning.If a diagnosis is confirmed, we can also support you therapeutically as you navigate what that means for your life, relationships, and day-to-day experience.If you're wondering whether an assessment is right for you, reach out and we'll help you figure out the best next step.
Yes. We work with adolescents and understand that the teenage years can be genuinely hard — for the young person living them and for the parents watching from the sidelines.Teens come to us navigating a wide range of challenges, including anxiety, depression, social pressures, academic stress, identity questions, family conflict, trauma, and more. Our therapists create a space where adolescents feel heard and respected — not lectured.We also recognize that parents play an important role in a teenager's wellbeing. Depending on the situation, we may recommend involving parents in parts of the process, while always prioritizing the trust and safety of the teen in the therapeutic relationship.If you're a parent who isn't sure whether your teenager needs therapy or would even be open to it, we're happy to talk that through with you first.
Yes. We're so sorry for your loss. Grief is one of the most profound and personal experiences a person can go through. There is no right way to grieve, and there is no timeline you're supposed to follow. What matters is that you don't have to carry it alone.Our therapists are experienced in supporting people through loss of all kinds — the death of a partner, parent, child, sibling, or friend, as well as losses that are harder to name, like the end of a relationship, a miscarriage, or a significant life change that took something important from you.Therapy won't take your grief away, and we won't try to. What it can do is give you a safe, unhurried space to feel what you're feeling, make sense of it, and find your way forward at your own pace.Whenever you're ready, we're here.
Your first session is really about getting to know each other. There’s no pressure to have everything figured out — think of it more as an open conversation. By the end of your first session, you’ll have a clearer sense of what working together might look like, and your therapist will begin to get a sense of how they can best support you. It’s also a chance for you to decide whether the fit feels right — that matters too. Most people leave their first session feeling a mix of relief and hope. Taking that first step is often the hardest part, and you’ll likely be glad you did.
Therapy sessions are typically 1 hour.
It depends on your situation, and it's absolutely worth discussing with your therapist.If you're already working with one of our therapists individually, bringing your partner into a session is something that can be explored on a case by case basis. Your therapist will consider whether it's clinically appropriate given the work you've been doing together and the goals you're working toward.If you and your partner are looking for support together — whether you're navigating conflict, communication challenges, a major life transition, or considering separation — dedicated couples therapy is likely the better fit. We offer couples therapy as a standalone service, with therapists experienced in working with relationships specifically.The best first step is to reach out and tell us a little about what you're looking for. We'll help you figure out the right format.
Yes, absolutely. We understand that feeling comfortable with your therapist is essential to the work, and your preferences matter to us. If you have a preference for a female or male therapist, simply let us know when you reach out and we will do our best to match you accordingly.
First — we're glad you're here, and we want you to know that reaching out takes courage. If you are in immediate danger, please call 911 or go to your nearest emergency room right away. If you need to talk to someone right now, these free, confidential crisis resources are available to you 24/7: 988 Suicide & Crisis Lifeline — Call or text 988 (Canada and US). Crisis Services Canada — 1-833-456-4566. Kids Help Phone (under 20) — Call 1-800-668-6868 or text HELLO to 686868. If you're not in immediate crisis but are struggling, we encourage you to reach out to us to book an appointment. Thoughts of self-harm are something we take seriously and are experienced in supporting — you don't have to navigate this alone.
We believe that cost shouldn't be a barrier to getting support. A limited number of sliding scale spots are available for clients who need them, offered based on financial need.If you're concerned about affordability, we encourage you to reach out to us directly. We'll have an honest conversation about what's possible and do our best to find an option that works for you.
Yes. Our clinicians may provide letters for employers, insurance providers, or other third parties when clinically appropriate and with your explicit written consent.Common requests include documentation for workplace accommodations, short-term disability, or medical leave. The content of any letter will reflect only what your clinician can professionally and ethically support based on their direct work with you.Please note that a fee may apply for documentation requests. Reach out to us directly and we'll let you know what to expect.
Yes. Divorce is one of the most emotionally demanding experiences a person can face, and you don't have to navigate it alone.We support individuals, couples, and families at every stage of the process — whether you're in the early stages of separation, managing the emotional weight of legal proceedings, co-parenting through a difficult transition, or rebuilding your life afterward.For adults, therapy can help you process grief, manage anxiety and stress, rebuild your sense of identity, and develop clarity about the future. For children and adolescents caught in the middle, we can provide a safe, neutral space to express and work through what they're experiencing.
Starting therapy for the first time is a big step, and it's completely normal to feel uncertain about what to expect. Here's a simple overview of how it typically works at Auren Wellness.Getting started.You reach out to us — by phone, email, or through our website — and we'll match you with a therapist who fits your needs and preferences. Before your first session, you'll complete some brief intake paperwork so your therapist can come prepared.Your first session.The first session is about getting to know each other. Your therapist will ask about what's bringing you in, a bit about your background, and what you're hoping to get out of therapy. You don't need to have it all figured out — showing up is enough.Ongoing sessions.Sessions typically run 50 minutes and are usually scheduled weekly, though the frequency can be adjusted based on your needs. Over time, you and your therapist will work together toward the goals you've identified, checking in regularly on your progress.How long does it take?That depends entirely on you, your goals, and what you're working through. Some people find meaningful relief in a handful of sessions. Others benefit from longer-term support. There's no fixed timeline — your therapist will work with you to figure out what makes sense.What do I actually do in a session?Mostly talk. Your therapist will guide the conversation, ask questions, and offer tools, perspectives, and exercises tailored to your situation. Some approaches involve more structured techniques, others are more open and exploratory. Either way, you're always in control of what you share and how fast you go.
We offer both virtual and in-person sessions.
