In-Person Therapy in Ottawa

Face-to-face therapy at our Centrepointe office, serving Nepean, Barrhaven, Kanata, and Orleans.

✓ Same-week ✓ Direct billing ✓ Sliding scale ✓ Licensed therapists

Book a free consultation
(613) 518-6072
hello@aurenwellness.ca
Registered therapists

Every clinician is registered with the College of Registered Psychotherapists of Ontario (CRPO) or the Ontario College of Social Workers and Social Service Workers (OCSWSSW).

Sliding scale options

We want therapy to be financially accessible for everyone. Reduced rates are available case-by-case based on need and availability.

Direct billing

We submit directly to most major insurers, so you don't pay out of pocket upfront.

Ottawa-based and Canadian-owned

Our office is in Ottawa. All client records are stored in Canada and handled under PIPEDA and PHIPA.

When in-person therapy is the right fit

Therapy is a space to slow down and look at what's underneath. These are some of the patterns people bring into the room.

FOR WHEN SOMETHING FEELS OFF

Screens get in the way for you

If video calls leave you distracted or a step removed, being in the room together can make the work feel more real and more focused.

Home isn't private enough

Roommates, family, thin walls. If there's nowhere at home you can speak freely, a dedicated office gives you a space that's genuinely yours for the hour.

You want the ritual of going somewhere

Leaving home, arriving, sitting down, that small journey can help mark the time as yours and make it easier to be present.

How in-person therapy works at Auren Wellness

OUR APPROACH

In-person therapy at Auren Wellness takes place in a calm, private office designed to feel comfortable rather than clinical. You meet with your Registered Psychotherapist or Registered Social Worker for a 50-minute session, at a regular time that works for you.

The work itself is the same careful, collaborative, evidence-based therapy we offer online, the difference is simply the setting. Many people find that a consistent physical space, away from the demands and distractions of home, helps them arrive more fully and go a little deeper. Others like to mix in-person and virtual sessions depending on the week, which is easy to do here.

You can start with a free 15-minute consult by phone or video, then book your first in-person session from there.

Book a free consultation
What happens when you reach out

Four small steps. No pressure at any of them.

01

You Reach Out, on Your Terms

Email, phone, or fill out our booking form. There's no script and no pressure. You can share as much or as little as you want.

02

We Get Back to You Quickly

A real person, not a bot, will reply as soon as we can with a few options for a free 15-minute consultation.

03

A 15-Minute Call to See If We're a Fit

We listen. You ask questions. No paperwork, no obligation. If we're not the right match, we'll point you toward someone who might be.

04

If You Choose to Book, We Make the Next Step Simple

Direct billing where possible. Evening and weekend availability. Virtual or in-person in Ottawa.

Book a free consultation
SESSIONS & BILLING

How Sessions and Billing Work

Sessions are 50 minutes in length. Rates vary by therapist and are confirmed during your free consultation. We accept e-transfer and credit cards, and direct-bill most insurers.

Individual therapy

One-on-One Sessions

Sliding-scale spots are available based on need. Ask during your free consultation.

Couples therapy

Two People, One Shared Session

$190 per 50-minute session

Same 50-minute format, structured for two participants and shared concerns.

Insurance, Billing, and What to Expect

Insurance coverage

Registered Psychotherapist and Registered Social Worker services are covered by most extended health plans in Canada. We recommend confirming your specific coverage before your first paid session. Sun Life, Manulife, Canada Life, Green Shield, and most major insurers include coverage.

Direct billing

We direct-bill where your insurer allows it. Otherwise, you pay at the time of session and submit the receipt for reimbursement.

Receipts

Every session generates a receipt listing the provider's license number, suitable for insurance reimbursement.

In-person or virtual

In-person sessions are held at our Ottawa office. Virtual sessions use a secure, PIPEDA-compliant video platform. You can switch between the two.

Cancellation

We ask for 24 hours notice on cancellations. Late cancellations and no-shows are charged the full session fee.

Your first session

After the free 15-minute consultation, your first paid session is intake-focused. Bring questions, anything you have already tried, and any goals you have in mind.

Book a free consultation

QUESTIONS

Common Questions About In-Person Therapy

10

Where is your office?

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Our office is at Centrepointe in Ottawa, convenient to Nepean, Barrhaven, Kanata, and Orleans. Full address details are shared when you book.

20

Is there parking at the office?

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Yes, the Centrepointe location is accessible by car with parking nearby, as well as by transit. We'll share specifics when you book your first session.

30

Why choose in-person over online therapy?

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Some people focus better in a dedicated space, find it easier to connect face to face, or value the ritual of leaving home for a session that's just for them. If that's you, in-person may be the better fit.

40

What is the office like?

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It's a calm, private space designed to feel comfortable rather than clinical. The aim is a setting where you can settle in and speak freely.

50

How long is an in-person session?

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Sessions are 50 minutes, usually at a regular time that works for your schedule.

60

Can I start online and switch to in-person later?

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Yes. Many people begin with a virtual consult or sessions and move to in-person, or mix the two. It's easy to do either way.

70

How much does in-person therapy cost?

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The fee is the same as virtual and is confirmed at your free 15-minute consult. We direct-bill where your plan allows and hold a limited number of sliding-scale spots.

80

Do I need a referral to book in person?

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No referral is needed. You can reach out directly and book a free consult, then your first in-person session from there.

90

Is the office accessible?

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We want sessions to be workable for everyone. If you have specific accessibility needs, let us know when you reach out and we'll share what the space offers.

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How do I book an in-person session?

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Start with a free 15-minute consult by phone or video through our contact page. Once you're matched with a therapist, you book your first in-person session at Centrepointe.

Book a free consultation
If you need help right now

Therapy is a longer-term relationship. If you're in acute distress, please reach the services below first. They are free, confidential, and available right now.

We're not the right fit for crisis moments.

Suicide Crisis Helpline
Call or text 9-8-8

24/7, free, available in English and French, across Canada.

Distress Centre of Ottawa and Region
613-238-3311

24/7 local Ottawa crisis support, in English and French.

Immediate danger or medical emergency
Call 9-1-1
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For situations needing emergency responders right now.

Book a free consultationCall
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