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Grief Counselling in Ottawa

Grief doesn't move on a schedule. Support for loss that is recent, complicated, or older than anyone expects you to still feel.

✓ Same-week ✓ Direct billing ✓ Sliding scale ✓ Licensed therapists

Book a free consultation
(613) 518-6072
hello@aurenwellness.ca
Registered therapists

Every clinician is registered with a regulatory college — the College of Registered Psychotherapists of Ontario (CRPO), the Ontario College of Social Workers and Social Service Workers (OCSWSSW), or the College of Nurses of Ontario (CNO).

Sliding scale options

We want therapy to be financially accessible for everyone. Reduced rates are available case-by-case based on need and availability.

Direct billing

We submit directly to most major insurers, so you don't pay out of pocket upfront.

Ottawa-based and Canadian-owned

Our office is in Ottawa. All client records are stored in Canada and handled under PIPEDA and PHIPA.

What brings people to grief counselling

Therapy is a space to slow down and look at what's underneath. These are some of the patterns people bring into the room.

WHAT PEOPLE BRING

Everyone else has moved on

The messages stopped, the casseroles stopped, and you're still in it. The gap between how you're doing and what people assume can be lonelier than the loss.

It doesn't feel like sadness

Numbness, irritability, trouble concentrating, or nothing much at all. Grief often doesn't look the way people expect, which can make you wonder whether something is wrong with you.

It was complicated between you

When the relationship held hurt as well as love, grief comes tangled with anger, relief, or guilt. That mix is common and it makes mourning harder, not simpler.

How we approach grief counselling

OUR APPROACH

Grief counselling at Auren Wellness is not about reaching acceptance on a timeline or working through fixed stages. Grief is not linear, and the older stage models describe it far more tidily than people actually experience it.

The work usually involves making space for what you're carrying without rushing it, and understanding what's made this particular loss hard in this particular way — the relationship itself, what was unresolved in it, the circumstances of the death or ending, and what has changed in your life since.

For some people grief becomes stuck: persistent, intense yearning that doesn't soften over time, or a shutting down that keeps the loss at a distance. Where that's happening, we work with it directly and at your pace.

Grief also follows losses that are not deaths — the end of a marriage, estrangement, a diagnosis, infertility, the loss of a pet. These are real losses and they are welcome here.

Book a free consultation
What happens when you reach out

Four small steps. No pressure at any of them.

01

You Reach Out, on Your Terms

Email, phone, or fill out our booking form. There's no script and no pressure. You can share as much or as little as you want.

02

We Get Back to You Quickly

A real person, not a bot, will reply as soon as we can with a few options for a free 15-minute consultation.

03

A 15-Minute Call to See If We're a Fit

We listen. You ask questions. No paperwork, no obligation. If we're not the right match, we'll point you toward someone who might be.

04

If You Choose to Book, We Make the Next Step Simple

Direct billing where possible. Evening and weekend availability. Virtual or in-person in Ottawa.

Book a free consultation
SESSIONS & BILLING

How Sessions and Billing Work

Sessions are 50 minutes in length. Rates vary by therapist and are confirmed during your free consultation. We accept e-transfer and credit cards, and direct-bill most insurers.

Individual therapy

One-on-One Sessions

Sessions start at $175, depending on your therapist. Sliding scale available with select therapists. Direct billing where your insurer allows.

Sliding-scale spots are available based on need. Ask during your free consultation.

Couples therapy

Two People, One Shared Session

$190 per 50-minute session

Same 50-minute format, structured for two participants and shared concerns.

Insurance, Billing, and What to Expect

Insurance coverage

Registered Psychotherapist and Registered Social Worker services are covered by most extended health plans in Canada. We recommend confirming your specific coverage before your first paid session. Sun Life, Manulife, Canada Life, Green Shield, and most major insurers include coverage.

Direct billing

We direct-bill where your insurer allows it. Otherwise, you pay at the time of session and submit the receipt for reimbursement.

Receipts

Every session generates a receipt listing the provider's license number, suitable for insurance reimbursement.

In-person or virtual

In-person sessions are held at our Ottawa office. Virtual sessions use a secure, PIPEDA-compliant video platform. You can switch between the two.

Cancellation

We ask for 24 hours notice on cancellations. Late cancellations and no-shows are charged the full session fee.

Your first session

After the free 15-minute consultation, your first paid session is intake-focused. Bring questions, anything you have already tried, and any goals you have in mind.

Book a free consultation

QUESTIONS

Common Questions About Grief Counselling

1

What is grief counselling?

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Grief counselling is therapeutic support after a loss. It makes room for what you are carrying without rushing it, and looks at what has made this particular loss hard in this particular way — the relationship itself, what was unresolved, the circumstances, and what has changed in your life since.

2

When should I see a grief counsellor?

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There is no required threshold. People often reach out when the support around them has faded, when grief is affecting sleep, work, or relationships, or when they feel stuck in a way they cannot explain. Coming early is not premature, and coming years later is not too late.

3

Are the five stages of grief real?

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The stage model is widely known but describes grief far more tidily than most people experience it. Grief is rarely linear and does not move through a fixed sequence. It is more common to move back and forth, with waves arriving long after others expect them.

4

How much does grief counselling cost in Ottawa?

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Sessions start at $175, depending on the therapist. Sliding-scale spots are available with select therapists, and we direct bill where your insurer allows. Fees are confirmed at your free 15-minute consult before anything is booked.

5

Is grief counselling covered by insurance or OHIP?

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Psychotherapy with a Registered Psychotherapist or Registered Social Worker is not covered by OHIP. Many extended health and workplace benefit plans cover it, though plans differ on which credentials they reimburse. Check whether yours covers RP, RSW, or both.

6

Is it too late to get grief counselling years after a loss?

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No. Grief does not run on a schedule, and people often seek support long after a death — sometimes prompted by an anniversary, another loss, or a life change that brings it back. Time passing does not make the loss less worth attending to.

7

Can grief counselling help with losses that are not deaths?

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Yes. Grief follows the end of a marriage, estrangement from family, a diagnosis, infertility, and the loss of a pet, among others. These are real losses, and they are often harder because there is less social permission to mourn them openly.

8

Why doesn't my grief feel like sadness?

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Grief frequently arrives as exhaustion, irritability, numbness, difficulty concentrating, or a strange flatness where feeling should be. Because that does not match what people expect grief to look like, it can leave someone wondering whether something is wrong with them.

9

What happens in a first grief counselling session?

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The first session is mostly about understanding your loss and how you have been since — who this person was to you, what has changed, and what feels hardest right now. There is no pressure to share more than you are ready to, and no expected way to grieve.

10

Can I get grief counselling online in Ontario?

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Yes. Sessions are available by secure video anywhere in Ontario, and in person at our Centrepointe office in Ottawa. Some people prefer video during grief because it means not having to drive home afterward.

Book a free consultation
If you need help right now

Therapy is a longer-term relationship. If you're in acute distress, please reach the services below first. They are free, confidential, and available right now.

We're not the right fit for crisis moments.

Suicide Crisis Helpline
Call or text 9-8-8

24/7, free, available in English and French, across Canada.

Distress Centre of Ottawa and Region
613-238-3311

24/7 local Ottawa crisis support, in English and French.

Immediate danger or medical emergency
Call 9-1-1

For situations needing emergency responders right now.

Book a free consultationCall
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