Therapy for Trust Issues

Trust can break in an instant, and you need time and support to rebuild.

✓ Same-week ✓ Direct billing ✓ Sliding scale ✓ Licensed therapists

Book a free consultation
(613) 518-6072
hello@aurenwellness.ca
Registered therapists

Every clinician is registered with the College of Registered Psychotherapists of Ontario (CRPO) or the Ontario College of Social Workers and Social Service Workers (OCSWSSW).

Sliding scale options

We want therapy to be financially accessible for everyone. Reduced rates are available case-by-case based on need and availability.

Direct billing

We submit directly to most major insurers, so you don't pay out of pocket upfront.

Ottawa-based and Canadian-owned

Our office is in Ottawa. All client records are stored in Canada and handled under PIPEDA and PHIPA.

Signs of Trust Issues in a Relationship

Therapy is a space to slow down and look at what's underneath. These are some of the patterns people bring into the room.

FOR WHEN SOMETHING FEELS OFF

You Can't Let It Go

There was a betrayal — an affair, a lie, something that crossed a line. You're trying to move forward, but the thoughts keep coming back.

You're Looking for Evidence

You check their phone, their location, their messages — not because you've found anything, but because the uncertainty is unbearable. You hate it, but can't stop.

Trust Is Hard for You in General

You've been hurt before, or grew up where people weren't reliable. Those old patterns show up here, even when your partner hasn't done anything wrong.

How We Help with Trust Issues

OUR APPROACH

Therapy for trust issues at Auren Wellness works at two levels: what happened between you, and what's happening inside each of you in response to it.

We use attachment-based approaches like Emotionally Focused Therapy (EFT) to help partners understand the fear, grief, or anger underneath the trust injury, and to communicate it in a way that can actually be heard. We can also help the partner who caused the rupture understand what repair actually looks like — not just saying the right things, but showing up in a way that rebuilds safety over time.

Trust is rebuilt through consistent behaviour over time, and therapy creates the conditions for that consistency to take hold. When the trust rupture involved infidelity specifically, that carries its own dynamics, and it's work we do directly.

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What happens when you reach out

Four small steps. No pressure at any of them.

01

You Reach Out, on Your Terms

Email, phone, or fill out our booking form. There's no script and no pressure. You can share as much or as little as you want.

02

We Get Back to You Quickly

A real person, not a bot, will reply as soon as we can with a few options for a free 15-minute consultation.

03

A 15-Minute Call to See If We're a Fit

We listen. You ask questions. No paperwork, no obligation. If we're not the right match, we'll point you toward someone who might be.

04

If You Choose to Book, We Make the Next Step Simple

Direct billing where possible. Evening and weekend availability. Virtual or in-person in Ottawa.

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SESSIONS & BILLING

How Sessions and Billing Work

Sessions are 50 minutes in length. Rates vary by therapist and are confirmed during your free consultation. We accept e-transfer and credit cards, and direct-bill most insurers.

Individual therapy

One-on-One Sessions

Sliding-scale spots are available based on need. Ask during your free consultation.

Couples therapy

Two People, One Shared Session

$190 per 50-minute session

Same 50-minute format, structured for two participants and shared concerns.

Insurance, Billing, and What to Expect

Insurance coverage

Registered Psychotherapist and Registered Social Worker services are covered by most extended health plans in Canada. We recommend confirming your specific coverage before your first paid session. Sun Life, Manulife, Canada Life, Green Shield, and most major insurers include coverage.

Direct billing

We direct-bill where your insurer allows it. Otherwise, you pay at the time of session and submit the receipt for reimbursement.

Receipts

Every session generates a receipt listing the provider's license number, suitable for insurance reimbursement.

In-person or virtual

In-person sessions are held at our Ottawa office. Virtual sessions use a secure, PIPEDA-compliant video platform. You can switch between the two.

Cancellation

We ask for 24 hours notice on cancellations. Late cancellations and no-shows are charged the full session fee.

Your first session

After the free 15-minute consultation, your first paid session is intake-focused. Bring questions, anything you have already tried, and any goals you have in mind.

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QUESTIONS

Common Questions About Therapy for Trust Issues

1

What is therapy for trust issues in a relationship?

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Therapy for trust issues is a form of couples counselling that helps partners understand why trust has eroded and work toward rebuilding emotional safety. In Ottawa, a registered therapist provides a neutral space to explore the breach or insecurity, express difficult feelings, and develop healthier patterns. The aim is to help both partners feel understood and to support steps that can gradually restore trust.

2

Can couples therapy rebuild trust after it's broken?

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Couples therapy can support the process of rebuilding trust, though it depends on both partners being willing to engage honestly and commit to the work. A therapist helps structure difficult conversations, encourage accountability, and create safety so feelings can be shared without escalation. While no outcome is guaranteed, many Ottawa couples find therapy gives them a clearer path toward repair than navigating it alone.

3

How long does it take to rebuild trust in therapy?

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Rebuilding trust is usually a gradual process, and timelines vary widely depending on the nature of the breach and both partners' engagement. Some couples notice meaningful shifts within a few months, while deeper wounds such as infidelity often take longer. Your Ottawa therapist will check in on progress regularly and help set realistic expectations for your particular situation.

4

How much does therapy for trust issues cost in Ottawa?

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Fees for couples therapy addressing trust issues in Ottawa vary by clinician and session length. Auren Wellness offers sliding-scale options to help make therapy more accessible, and we can walk you through pricing before you begin. To talk through costs and whether our approach fits your needs, you're welcome to book a free 15-minute consult with an Auren couples therapist in Ottawa.

5

Is therapy for trust issues covered by insurance in Ontario?

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OHIP typically does not cover couples counselling in Ontario, but many extended health plans reimburse sessions depending on your provider's designation. Coverage often depends on whether your plan includes Registered Psychotherapists or Registered Social Workers. We suggest confirming the details with your insurer, and Auren can provide receipts matching the clinician type your plan accepts.

6

Can therapy for trust issues be done online?

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Yes. Auren Wellness offers therapy for trust issues both in person at our Ottawa office and virtually for couples and individuals across Ontario. Sensitive conversations about trust can be held effectively over secure video, and many people find the comfort of their own space helps them open up. You can also alternate between online and in-person sessions as needed.

7

What should we expect in trust-issue counselling sessions?

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Early sessions usually focus on understanding what happened and how each partner has been affected. Your Ottawa therapist will help the partner who broke trust take accountability and help the hurt partner express their pain without fear of dismissal. Over time, you'll work on transparency, communication tools, and small consistent actions that, together, can help rebuild a sense of safety.

8

Can a relationship recover from trust issues after infidelity?

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Many couples do rebuild after infidelity, though recovery takes time, honesty, and genuine commitment from both partners. Therapy for trust issues offers a structured space to process the betrayal, understand what contributed to it, and slowly re-establish emotional safety. While no therapist can promise reconciliation, an Auren couples therapist in Ottawa can help you explore whether repair is possible in a free 15-minute consult.

9

What kind of therapy is best for trust issues?

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Several evidence-informed approaches are commonly used for trust issues, including Emotionally Focused Therapy, the Gottman Method, and cognitive behavioural strategies. Rather than one approach being right for everyone, the most helpful method depends on your circumstances and goals. Auren's Ottawa therapists draw on attachment-based and other proven frameworks, tailoring the work to your relationship and what trust looks like for you.

10

Can I work on my own trust issues in individual therapy?

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Yes. Trust difficulties sometimes stem from past experiences or attachment patterns that are helpful to explore individually, whether or not your partner attends. Individual therapy in Ottawa can help you understand the roots of your insecurity, build self-awareness, and develop healthier ways of relating. Many people combine individual and couples work, and an Auren therapist can help you decide where to start.

Book a free consultation
If you need help right now

Therapy is a longer-term relationship. If you're in acute distress, please reach the services below first. They are free, confidential, and available right now.

We're not the right fit for crisis moments.

Suicide Crisis Helpline
Call or text 9-8-8

24/7, free, available in English and French, across Canada.

Distress Centre of Ottawa and Region
613-238-3311

24/7 local Ottawa crisis support, in English and French.

Immediate danger or medical emergency
Call 9-1-1
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For situations needing emergency responders right now.

Book a free consultationCall
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