Counselling in Ottawa
Supportive, professional counselling in Ottawa, in person and online. Free 15-minute consult to find the right fit.
✓ Same-week ✓ Direct billing ✓ Sliding scale ✓ Licensed therapists
Book a free consultationSupportive, professional counselling in Ottawa, in person and online. Free 15-minute consult to find the right fit.
✓ Same-week ✓ Direct billing ✓ Sliding scale ✓ Licensed therapists
Book a free consultationEvery clinician is registered with the College of Registered Psychotherapists of Ontario (CRPO) or the Ontario College of Social Workers and Social Service Workers (OCSWSSW).
We want therapy to be financially accessible for everyone. Reduced rates are available case-by-case based on need and availability.
We submit directly to most major insurers, so you don't pay out of pocket upfront.
Our office is in Ottawa. All client records are stored in Canada and handled under PIPEDA and PHIPA.
Therapy is a space to slow down and look at what's underneath. These are some of the patterns people bring into the room.
FOR WHEN SOMETHING FEELS OFF
A worry, a loss, a decision, a pattern you can't seem to shift. Talking it through with someone outside your situation can make it feel more manageable.
Not just to vent, but to actually move forward, clearer thinking, better tools, a plan you can use. Counselling can be that kind of focused, working space.
You don't have to reach a breaking point to deserve support. Counselling is for ordinary difficulty as much as acute crisis.
Counselling at Auren Wellness is collaborative and paced to you. Your counsellor works to understand what's actually going on, not just the presenting problem, but the patterns and pressures underneath it, and helps you find clearer, more workable ways forward.
Depending on what you're bringing, your counsellor may draw on cognitive behavioural therapy, emotion-focused work, solution-focused approaches, and others, chosen around your goals rather than a fixed script. Some people come for a handful of sessions to work through something specific; others stay longer for deeper or ongoing support. You set the pace, and you can revisit it as you go.
It starts with a free 15-minute consult, so you can get a feel for the fit before committing to anything.
Email, phone, or fill out our booking form. There's no script and no pressure. You can share as much or as little as you want.
A real person, not a bot, will reply as soon as we can with a few options for a free 15-minute consultation.
We listen. You ask questions. No paperwork, no obligation. If we're not the right match, we'll point you toward someone who might be.
Direct billing where possible. Evening and weekend availability. Virtual or in-person in Ottawa.
Sessions are 50 minutes in length. Rates vary by therapist and are confirmed during your free consultation. We accept e-transfer and credit cards, and direct-bill most insurers.
Sliding-scale spots are available based on need. Ask during your free consultation.
Same 50-minute format, structured for two participants and shared concerns.
Registered Psychotherapist and Registered Social Worker services are covered by most extended health plans in Canada. We recommend confirming your specific coverage before your first paid session. Sun Life, Manulife, Canada Life, Green Shield, and most major insurers include coverage.
We direct-bill where your insurer allows it. Otherwise, you pay at the time of session and submit the receipt for reimbursement.
Every session generates a receipt listing the provider's license number, suitable for insurance reimbursement.
In-person sessions are held at our Ottawa office. Virtual sessions use a secure, PIPEDA-compliant video platform. You can switch between the two.
We ask for 24 hours notice on cancellations. Late cancellations and no-shows are charged the full session fee.
After the free 15-minute consultation, your first paid session is intake-focused. Bring questions, anything you have already tried, and any goals you have in mind.
QUESTIONS
In Ontario the two words are used interchangeably for the talk-based work that Registered Psychotherapists and Registered Social Workers do. At Auren Wellness, counselling and therapy mean the same professional support.
Anything on your mind: stress, relationships, a difficult decision, a loss, work, self-worth, or a pattern you'd like to change. You don't need a diagnosis or a clear label for it to be worth bringing.
It depends on what you're working on. Some people come for a handful of sessions to address something specific; others continue longer. You and your counsellor set the pace together.
Your rate is confirmed at your free 15-minute consult. We hold a limited number of sliding-scale spots and direct-bill where your plan allows, so cost is clear before you commit.
Many extended health plans cover counselling with a Registered Psychotherapist or Registered Social Worker, but details vary. Check which designations your plan reimburses and your annual maximum with your insurer.
No. You can reach out directly and book a free consult; no doctor's referral is needed for private counselling.
Yes. Counselling is available in person at our Centrepointe office or by secure video anywhere in Ontario, whichever suits you.
You and your counsellor talk through what brought you in and what you're hoping for, at a pace that feels comfortable. It's a starting point, not a test, and you share what you're ready to.
Yes. Counselling is confidential, with narrow legal exceptions, such as risk of serious harm, that your counsellor will explain at the start.
Reach out through our contact page and we'll set up a free 15-minute consult to understand what you're looking for and match you with a counsellor. We usually reply within the hour during business hours.
Therapy is a longer-term relationship. If you're in acute distress, please reach the services below first. They are free, confidential, and available right now.
